Find quick answers about booking, payments, delivery and your rental.
Popular questions
Booking & availability
We provide heavy machinery such as backhoes and skylifts, as well as lorries and rental cars for use around Kuantan.
Yes. The system will show available units based on your selected rental dates.
The rental period depends on the type of rental. For example, the 14m Skylift is available from 9:00 AM to 5:00 PM.
Yes. Units under active maintenance cannot be booked.
Payments & deposits
Choose the rental you need, select your rental dates, check availability, enter your details and make payment to confirm your booking.
This depends on the type of rental and your location. Any delivery or transportation charges will be informed to the customer.
This depends on the type of rental and the rental terms. If required, the deposit amount will be informed before the booking is confirmed.
The cancellation policy depends on the booking terms and the type of payment made. Feel free to contact us as soon as possible. Do not wait until last minute to tell us about this,
If additional charges apply, such as delivery or location-related charges, our staff will inform the customer before payment is made.
A Booking Deposit secures the rental and reduces the remaining rental balance.
Delivery & driver
No. This depends on the type of rental and the selected rental option. Driver availability will be stated for the relevant unit.
For rentals that require delivery or work at a specific location, customers may need to provide the worksite or delivery address during booking.
The owner and staff will receive the booking details. Our staff will then contact the customer to arrange pickup or delivery and collect any required documents.